Privacy Policy

Privacy Policy

We, at Datalyst.ai, put great efforts in making sure that we secure your personally identifiable information and use it properly.

This policy explains our privacy practices for processing your personally identifiable information on our Datalyst.ai SaaS application and associated services, as well as through the Datalyst.ai website and other registration or contact channels (“Service”). We process your personally identifiable information subject to the terms of this policy.

The summary of this policy will give you a quick and clear view of our practices. Please take the time to read our full policy.

The Personally Identifiable Information That You Provide

We receive and store any information you enter on our website or give us in any other way.

You provide most of your information while registering to the Service and/or by using the Datalyst.ai application.

If you register with the Service through our website at datalyst.ai, or through a separate subscription agreement with us, we will ask you to provide personally identifiable information as part of your registration, including your name, your company name, your email address and password.

As a paying user of the Service, we will receive your payment transaction details (for example, your name, the amount paid and the date of payment), from the payment service provider that processed your payment.

When you contact us, or when we contact you, we will receive and process any personally identifiable information that you provide us.

The Personally Identifiable Information That We Collect

Like many websites, we use “cookies”, and clear gifs and/or similar technologies.

Datalyst.ai will collect, including via third parties' web analytics and session replay services, usage information about the time, type and manner of use of the Service. This may include, information regarding the Internet Protocol (IP) address and Geo-IP parameters, your activity events, non-personal usage statistics (e.g. time of usages, number of clicks on each link, etc.), crash reports, information regarding your browsing history and web activities, and other information regarding the use of the Service.

The Personally Identifiable Information That You Upload

The content you upload to the Service, whether from your own device or from a cloud-based hosting service, including any data, text, graphic, audio and audio-visual files, may include personally identifiable information. The content that you upload and designate as public will be accessible to others.

Please use caution when uploading the content and avoid any involuntary disclosure of your personally identifiable information or disclosure of others' personally identifiable information without their consent.

What Do We Do With Personally Identifiable Information?

We use the personally identifiable information we collect and receive to provide the Service to you and to other users; to enable the Service’s tools and features; to enhance users' experience with the Service; to study and analyze the functionality of the Service and users' activities; to provide support; to measure Service activity for pricing purposes; to provide automatic updates of new versions of the Service; and to maintain, develop, and continue to improve the Service.

We will use your email address to contact you when necessary, to send you reminders and to provide you with information and notices about the Service. We will include commercial and marketing information about our Service and related services to the Datalyst.ai application.

If necessary, we will use your personally identifiable information to enforce our terms, policies and legal agreements; to comply with court orders and warrants; to assist law enforcement agencies; to collect debts; to prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Service; and to take any action in any legal dispute and proceeding.

Sharing Personally Identifiable Information with Others

We do not sell, rent or lease your personally identifiable information. We will share your personally identifiable information with service providers and other third parties, if necessary, to fulfill the purposes for collecting the information. Any such third party will commit to protecting your privacy as required under the applicable law and this policy.

For example, we will share your payment transaction details with the payment services providers to process and verify your payments. We will use a service provider to manage our email message transmissions. We will also share necessary details with our ticketing service providers, and use a session replay service, to support and enhance your experience with the Service.

We will also share your personally identifiable information with our affiliates. These mean companies within the Datalyst.ai group and include subsidiaries, sister-companies and parent companies, with the express provision that their use of your personally identifiable information will comply with this policy.

We will also share your personally identifiable information with our affiliates. These mean companies within the Datalyst.ai group, including subsidiaries, sister-companies and parent companies, with the express provision that their use of your personally identifiable information will comply with this policy.

We will report any content that you upload and share if we believe, in our sole discretion, that such content is illegal, abusive, or may violate any third-party rights.

Additionally, a merger, acquisition or any other structural change will require us to transfer your personally identifiable information to another entity provided that the receiving entity will comply with this policy.

We will be liable for onward transfers to third parties in violation of the Privacy Shield Principles. For further information, please read the EU-US Privacy Shield section of this policy.

Disclosure of Information to Authorities

We will need to disclose personally identifiable information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Aggregated and Analytical Information

We use standard analytics tools. The privacy practices of these tools are subject to their own privacy policies and they use their own cookies to provide their service. For further information about cookies, please see the ‘Cookies’ section in this policy.

We use Google Analytics and we will use additional or other analytics tools, from time to time, to learn about how users use the Service, in support of our Service-related activities and operations. For further information about the Google Analytics privacy practices, please read their Privacy Policy here.

We use anonymous, statistical or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from such information that we or others can associate specifically to you.

We will share your personally identifiable information only subject to the terms of this policy, or subject to your prior consent.

Choice

At any time, you can unsubscribe to our mailing lists or newsletters, by sending us an opt-out request to: privacy@datalyst.ai.

At any time, you can stop using the Datalyst.ai website. Termination of your Datalyst.ai Service account is subject to the Datalyst.ai Terms of Service or other subscription agreement with us.

Note that if one of our customers uploaded content to our Service with your personally identifiable information, then you can contact our customer who uploaded that content and request to remove your personally identifiable information.

At any time, you can exercise your following opt-out options: (i) object to the disclosure of your personally identifiable information to a third party, other than to third parties who act as our agents to perform tasks on our behalf and under our instructions, or (ii) object to the use of your personally identifiable information for a purpose that is materially different from the purposes for which we originally collected such information, pursuant to this policy, or you subsequently authorized such use. You can exercise your choice by contacting us at: privacy@datalyst.ai.

We request and collect personally identifiable information that we need for the purposes that we describe in this policy. Following the termination or expiration of the Service, we will stop collecting any personally identifiable information from or about you. However, we will store and continue using or making available your personally identifiable information according to our data retention section in this policy.

Web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is HTTP header field indicating your preference for tracking your activities on a service or through cross-site user tracking. Our Service does not respond to DNT signals.

Accessing Your Personally Identifiable Information

If you find that the information on your account is not accurate, complete or up-to-date, please provide us the necessary information to correct it.

At any time, you can contact us at privacy@datalyst.ai and request to access the personally identifiable information that we keep about you. We will ask you to provide us certain credentials to verify your identity. We will make good-faith efforts to locate your personally identifiable information that you request to access.

Under your right of access, you can obtain confirmation from us regarding whether we are processing personally identifiable information about you. You can also receive a copy of that data, so that you could:

  • verify its accuracy and the lawfulness of its processing;
  • request the correction, amendment or deletion of your personally identifiable information if it is inaccurate or if you believe that the processing of your personally identifiable information is in violation of the applicable law or the Privacy Shield Principles (please see the EU-US Privacy Shield section in this policy for further information).

We will use judgement and due care to redact personally identifiable information related to others from the data we make available to you.

Data Retention

We retain different types of personally identifiable information for different periods of time depending on the purposes for processing the information, our legitimate business purposes, and in compliance with legal requirements under the applicable law.For example, we will need to keep the information about the payment transactions that you made for several years due to tax-related requirements as well as accounts settling, record keeping, archiving, and legal issues.

We will maintain your contact details to help us stay in contact with you. At any time before or after the termination of your account, you can contact our privacy team at privacy@datalyst.ai and request to delete your contact details. Note that for legal matter we may keep your details without using them unless necessary, and for the necessary period of time.

We will keep aggregated non-identifiable information without limitation, and to the extent reasonable, we will delete or de-identify potentially identifiable information when we no longer need to process the information.

By default, as long as you use the Service, we will keep information about you, unless the law requires us to delete it, or if we decide to remove it at our discretion, according to the terms of this policy.

Transfer of Data Outside Your Territory

The Service is a web-based service. We store and process information in various territories around the world at our clients’ election on our cloud-based services' sites. From time to time, we will make operational decisions which will have an impact on the sites in which we maintain personally identifiable information. We make sure that our data hosting service providers supply us with adequate confidentiality and security commitments.

If you are a resident in a jurisdiction where transfer of your personally identifiable information to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer. You can contact our privacy team at privacy@datalyst.ai for further information about data transfer.

Cookies and Clear Gifs

“Cookies” are small files that a web server sends to a user’s device when the user browses online.

Your device removes session cookies when you close your browser session. Persistent cookies last for longer periods. You can view the expiry date of each cookie through your browser settings.

We use both types. We use persistent cookies to remember your log-in details and make it easier for you to log-in the next time you access the Service. We use both persistent and session Cookies for additional purposes, to facilitate the use of the Service’s features and tools.

Every browser allows you to manage your cookies preferences. You can block or remove some or all cookies through your browser settings. Please bear in mind that blocking or removing cookies will influence your user experience with our Service. For example, disabling or blocking our cookies will require you to re-enter your log-in details, or even prevent you from using some features of the Service.

We also use clear gifs, which are tiny graphics with a unique identifier used to count user or visitor visits/clicks to web pages while using the Service. These do not retain any personally identifiable information.

Information Security

We and our hosting services implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, loss of information, and to prevent unauthorized access or use of information.

These measures provide sound industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Service will be immune to all wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Incorporation to the Terms of Service

This policy is an integral part of the Datalyst.ai Terms of Service or, if applicable, of any other Service subscription agreement entered between you (or the entity that you represent) and us.

Contact Us

Please contact our Privacy Team at privacy@datalyst.ai for further information.